Job Title: |
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IT Support Officer |
Category: |
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Networking |
Total Positions: |
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2 |
Job Location: |
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Islamabad, Karachi, Lahore |
Gender: |
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Male |
Age: |
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20 to years |
Minimum Education: |
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Intermediate/A-Level |
Career Level: |
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Entry Level |
Minimum Experience: |
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1 Year |
Salary Range: |
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PKR 13,000 to 16,000 per Month |
Apply By: |
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Jul 22, 2018 |
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Job Description: |
- installing and configuring computer hardware operating systems and applications;
- monitoring and maintaining computer systems and networks;
- talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
- troubleshooting system and network problems and diagnosing and solving hardware or software faults;
- replacing parts as required;
- providing support, including procedural documentation and relevant reports;
- following diagrams and written instructions to repair a fault or set up a system;
- supporting the roll-out of new applications;
- setting up new users' accounts and profiles and dealing with password issues;
- responding within agreed time limits to call-outs;
- working continuously on a task until completion (or referral to third parties, if appropriate);
- prioritizing and managing many open cases at one time;
- rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
- testing and evaluating new technology;
- conducting electrical safety checks on computer equipment.
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Required Skills: |
Presenting Technical Information,Database Performance Tuning |
Company Information |
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Company Name: BlueEX Company Description: blueEX is an innovative technology based logistics company ready to take on the increasing challenges of a growing e-commerce industry in Pakistan and abroad.
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