Qualification and experience:
- Graduation (candidate with computer science educational background will be preferred)
- 2 to 3 years relevant experience
Skills and Competencies:
- Installing and configuring computer hardware operating systems and applications
- Monitoring, analyzing and maintaining user computers, accessories and cables
- Troubleshooting system and network problems, diagnosing and rectifying hardware or Software faults
- Replacing faulty system parts as required by the user or process
- Setting up new users' accounts, profiles and dealing with security related issues
- Responding within agreed time limits to call-outs