Job Title: |
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Customer Support Engineer |
Category: |
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Client Services |
Total Positions: |
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1 |
Job Location: |
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Islamabad |
Gender: |
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No Preference |
Minimum Education: |
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Bachelors |
Career Level: |
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Entry Level |
Minimum Experience: |
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1 Year |
Apply By: |
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Mar 1, 2023 |
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Job Description: |
We are looking for a Customer Support Engineer to provide technical assistance to end users.
Customer Support Engineer will help install, upgrade and troubleshoot hardware and software for desktops, laptop, printers and scanners
Customer Support Engineer must have a problem-solving attitude
Responsibilities
- Address user tickets regarding hardware, software and networking
- Walk customers through installing applications, troubleshooting and computer peripherals
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Conduct Preventive maintenance if required
- Report customer feedback and potential product requests
Qualifications
- Proven work experience as a Desktop / Laptop / Printers / Scanners Support Engineer JuniorTechnical Support Engineeror similar role
- Hands-on experience on Windows OS environment
- Basic Knowledge of network support.
- Customer-oriented attitude
- Qualification Graduate or Diploma holder
The approximate salary range is between (40k to 50k). |
Company Information |
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Company Name: SG Technical (PVT) Limited Company Description: SG Technical (PVT) Limited
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