Job Title: |
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Call Center Representative |
Category: |
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Client Services |
Total Positions: |
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1 |
Job Location: |
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Lahore |
Gender: |
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Male |
Minimum Education: |
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Matriculation |
Career Level: |
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Entry Level |
Minimum Experience: |
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1 Year |
Salary Range: |
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PKR 35,000 to 50,000 per Month |
Apply By: |
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Feb 2, 2023 |
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Job Description: |
We are looking for Call Center Representatives; complete customer service tasks that ensure customers have the information and assistance they need and maintain the companys positive reputation.
They often have the following responsibilities:
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Guide callers through troubleshooting, navigating the company site or using the products or services
- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
- Collaborate with other call center professionals to improve customer service
- Help to train new employees and inform them about the companys customer management policies
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Company Information |
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Company Name: Mindrind Company Description: ..
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