Job Title: |
|
Call Center Agent (Inbound) |
Category: |
|
Client Services |
Total Positions: |
|
3 |
Job Location: |
|
Lahore |
Gender: |
|
No Preference |
Minimum Education: |
|
Intermediate/A-Level |
Career Level: |
|
Experienced Professional |
Minimum Experience: |
|
1 Year |
Salary Range: |
|
PKR 45,000 to 50,000 per Month |
Apply By: |
|
Oct 24, 2020 |
|
|
|
|
|
|
|
|
Job Description: |
- Manage large amount of inbound calls in a timely manner
- Must require US/UK Accent.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
|
Company Information |
|
Company Name: Digitech Outsourcing Solution PVT LTD Company Description: We are a BPO company providing Call Center BPO services to clients around the world.
|
|