Responsible for performing specialized clerical duties such as record-keeping and managing forms and information. Responds to queries by retrieving information in file systems.

Primary responsibilities

• Process applications and file records.
• Maintain updated files.
• Complete all forms.
• Answer queries by searching and retrieving files.
• Update file information.
• Process all incoming and outgoing correspondence.
• Perform data entry.
• Add new files to archives.
• Modify or purge entries.
• Destroy files.
• Create new folders and files.
• Check to ensure files are complete.
• Aid people in retrieving information.
• Process and scan files to be entered into computer in digital database.
• Work with electronic storage media, such as hard drives, floppy drives, and CD-ROMs.
• Use scanners to convert forms, receipts, and reports into electronic format.
• Fax and photocopy files.
• Store and extract file information from computers.